Thursday, December 21, 2006 9:47:07 PM
From: E*TRADE Customer Service
Sent: December 21, 2006 4:32 PM ET
Subject: General Inquiry
Topic: General Inquiry
Account: XXXX-5277 Complete
Reference Number: 061219-2643
Message:
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Dear XX. XXXXX,
Thank you for your inquiry regarding the EQMB position in your account.
In researching your account I found that on 12/1 there was a spin-off announced involving SOMA Petroleum shares. The pay date of this dividend is 12/15. The pay-off was 1 common share of SOMA for every 50 shares of EQNM held. Plus there were a series of warrants associated with this spin-off.
E*TRADE Financial's policy is that E*TRADE Financial must be in physical receipt of any monies and/or shares prior to these positions being posted to E*TRADE Financial's clients. Once these clean monies and/or shares have been received they will be posted to your account.
The pay date was 12/15, but E*TRADE Financial must be in possession of clean securities prior to posting to the account. As this involves a Canadian security, a little more time may be involved.
Please login to your account. From the "Accounts" tab, please click the "Trading & Portfolios" tab, and then please click the "Transaction History". Please scroll down and you'll see the activity within your account.
I do apologize for the inconvenience caused you.
I hope this information has been helpful. Please let us know if we've addressed your questions and concerns satisfactorily by clicking the link below and taking a 30-second survey.
http://etradefinancialsurvey.com/s04/stu.php?i=164&p=9744
As always, thank you for choosing E*TRADE Financial for your investing, banking and lending needs. We encourage you to continue using the Help Center for any assistance in the future. You are also welcome to call us at 1-800-ETRADE1 (800-387-2331) between 7AM and 12AM EST, seven days a week. International customers please dial +1-678-624-6210.
Sincerely,
Patricia Robertson
X 3032533
M - F 8:00 am - 5:00 pm MT
Financial Services Representative
E*TRADE Securities LLCCase #: 061219-2643
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Dear sirs,
Thank you for your reply to my previous inquiry. I have received more information that pertains to my situation. I am still curious as to when I can expect to see my account updated, as I need to get a few things (financially) in order. Please note the following link in regards to the dividend and warrants I have asked about in prior inquiries. Thank you for your prompt response in this matter.
Regards,
XXXX XXXXXX
http://rds.yahoo.com/_ylt=A9htfMKYRIhF8yoA9xDQtDMD;_ylu=X3oDMTBjMHZkMjZyBHBvcwMxBHNlYwNzcg--/SIG=129...
..Phone barrage starts in the morning!
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